DGA’s Virtual BDC will streamline your Service Department’s BDC needs. Our experienced reservationists are ready to answer your service appointment calls, handle your outbound scheduling needs, and improve your overall customer satisfaction with our CSI follow-up program. DGA saves you money and takes your customer’s experience to the next level with our Virtual BDC.
For existing clients account
Virtual Assistant (Backstopping) No Show, Recall, SOP, Service Reminder, 1st time customer, Lost Souls Live agent sales and service follow-up
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